My modems been working the past 2 years until yesterday. Whenever I plug it in to get it to try to work, th modem is only blinking on "recieve" blinking blue. I go into cable modem IP, everything says "not started" and status says offline in red. Is the modem done?
I called the not-so-helpful comcast agents, and they say they are not seeing any signal when its plugged in. But when I unplug it, they see the signal. what the hell? Did my modem die at the age of 2 years? It doesn't connect at all. Could it be the line? Its been fine until yesterday. They also verified and told me to tell them the MACID.
I know with a normal modem, even if it needs provisioning, itll still take me to the activation screen. But right now, I am in the dead. No recieve downstream signal at all when plugged in, resetted multiple times.
Please help!!!
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