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Sb6190 modem suddenly not working

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Got home the other day and found out the third light on my modem is now blinking (I believe its the "send" light) and the internet light is not on. I've rebooted a dozen times, called my ISP (Comcast) and had them send out a signal. Turns out they can see my modem is on but they can't see my bandwidth or any other data about it. If its any help, i'm in a dorm and the day I found out it wasn't working was the same day the public router in the main room wasn't working either. Things to note: Connectivity State status is "in progress" and in the notes, "DS Topology Resolution in progress" Boot state "In Progress" as well No upstream bonded channels

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