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Arris SBC6900-AC - Unable to Access Web GUI

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Arris Model SBG6900-AC, DOCSIS 3.0 SN: F8MR X103 1307 368 Long time sysadmin here, so this is far from my first rodeo: I have tried every permutation I can find of the admin credentials, specifically the password, for this device, and none of them work. This is after performing a factory reset on the modem several times before retrying different credentials. Using "admin" as the user name, I have tried the following as passwords: password admin The WiFi security key The last 8 digits of the serial number I'm not sure this matters, but I'll throw it out there for reference: I noticed on the web gui log on page there's a little tab of sorts near the upper right corner and it says "SB8200'. Not sure if it's relevent or not. This is a spare, so I am able to perform as many resets/reboots, whatever is necessary to test. I'm doing the 15 second paperclip in the hole in the back for the reset. I'm at a loss on this. Nothing seems to work and I seem to have exhausted all of the possible passwords I've found on the Internet. What am I missing? Thanks in advance for any and all assistance!

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