Provisioned correctly and great signal, but slow speed!?
My surfboard 6141 is provisioned correctly and all the signals are great. I attached an image of the signals. I should have 100 down and 10 up, but have been experiencing about 10 down and three up...
View ArticleArris TG1682G bridge mode bug
Does anyone have info on whether or not this bug has been fixed somehow via firmware maybe? If you don't know what Im talking about it is that this router(when put into bridge mode) can only operate...
View ArticleSurfboard 5101 question
Hey guys, I'm new here, but I've had cable internet through a small local company for a long time; I even still have the original SB5101 I got years ago when I first signed up. I've never had trouble...
View ArticleArris launches new DOCSIS 3.1 gateways:
Arris launches new DOCSIS 3.1 gateways aimed at service providers:...
View ArticleHow do I reassign hostnames on my Arris TG862G-CT?
I like to assign hostnames and reserved IP's, the problem is if a device joins before I can assign the MAC a reserved IP with hostname; I cannot change it. Is there a way to do this? I am a network...
View ArticleSBG7580-AC Ingress?
We have had a problem with our internet connection for the past month or so. In the beginning, we thought our cable modem was going south. As the Cox Cable technician recommended, we bought a BRAND...
View ArticleArris SB8200 now available for preorder
Just thought someone might be interested. https://www.amazon.com/gp/product/B01N6SKK1G/ref=oh_aui_detailpage_o00_s00?tag=ds0233-20&ie=UTF8&psc=1...
View ArticleSB6190 Uncorrectables
Does my modem stats look normal or should I be concerned with high correctables/Uncorrectables?
View Articlevap3400 username & password
I have an Arris Vap3400 that I need a username & password for. I believe it was used with Hotwire Fusion. I'm able to get to the login page(192.168.1.100) but can't login. I'd like to use it as a...
View ArticleSB6141 giving wildly different upstream signal depending on channel
My ISP doesn't have upstream bonding so usually my modem stays on one channel all the time, Channel 3. For some reason channel 3 gives me an upstream power level of 57dbmv. on Occasion my modem will...
View ArticleA bug with most "Surfboard" modems?
I have a http://www.netduma.com router which has a very crazy market... Gamers. However it uses QOS to give gamers a better connection in busy households and it works well for that. Recently I...
View ArticleSB8200 32x8 3.1 cable modem - Feedback and Results thread
I thought I'd create a new thread for those who end up getting the SB8200 so they can post screenshots (not copy/pasting) and experiences and signal stuff. :)
View ArticlePing spikes - DG2470; SB6190; Requesting metrics for troubleshooting
Greetings! EDIT: Update - 2015-01-12 (2:00 PM EST) I spoke with an engineer at Arris regarding the issue. While it's been acknowledged that this is a problem, as of this time, I'm the only one who has...
View ArticleSB 61xx and Energy Efficiency feature
Hi, There was a report of a 6183 modem having this feature and it causing some ping and latency issues with certain Mfr home routers. I read a thread that it was being investigated by Arris and this...
View ArticlePace D5001 Router & VPN
Hi Folks Anyone familiar with setting up the VPN feature in a Pace D5001 modem/router? Thx
View ArticleSB8200 certification
How do they announce when Comcast,Wow etc have certified this new modem?
View ArticleFBC on the return path
Didn't know what forum to post this in, just an idea though... So a lot of newer modems with certain chipsets support Full band Capture where we can get a snapshot of the downstream path hitting the...
View ArticleArris SB6190 32x8 cable modem
For those curious, this is the product page for the SB6190. It's a 32x8 DOCSIS 3.0 modem. http://www.surfboard.com/products/sb6190-surfboard-cable-modem/ And here is the support page...
View ArticleLog contents change?
I have been watching my new SB6141 log files since I installed it last Saturday. I was a bit surprised that the log contents have changed. This morning an entry that was on Jan 15th disappeared and was...
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